Client Relationship Manager
This is a brilliant opportunity to join a thriving, high-integrity healthcare solutions provider with a reputation for excellence in employer-funded benefits. They partner with top-tier brokers to deliver tailored, value-driven healthcare strategies for small and mid-market businesses. With client satisfaction at the core of their culture, you’ll be supported to build enduring relationships and shape impactful benefit solutions that truly make a difference.
The Client Relationship Manager will lead the retention and growth of a dedicated portfolio of employer accounts, supporting brokers to deliver world-class client service and drive strategic renewals. You’ll have the autonomy to manage key client journeys, with support from a collaborative, cross-functional internal team.
Role Highlights The Client Relationship Manager will:
– Retain and grow a portfolio of employer clients via strategic broker partnerships
– Lead open enrolment and renewal meetings, educating stakeholders on healthcare solutions
– Build consultative relationships with brokers to support year-round client satisfaction
– Deliver timely, accurate renewal proposals and benefit summaries
– Cross-sell additional solutions to maximise account value and long-term engagement
You Will Need The Client Relationship Manager will bring:
– Proven success in retaining and growing a client book within insurance or health benefits
– Outstanding presentation skills and confidence speaking to both brokers and employees
– Familiarity with broker and carrier dynamics in the health insurance space
– Proficiency in Microsoft tools and CRM platforms such as Salesforce
– (Bonus) Spanish fluency and a health insurance licence (or willingness to obtain within 6 months)
Why You’ll Love It – Competitive package: £55,000 – £65,000 base + bonus
– Fully remote setup with flexible travel and autonomy
– Fast-paced, high-impact environment with real client visibility
– Access to cross-functional support across Operations, Tech, Finance & Underwriting
– Clear metrics, strong leadership, and plenty of opportunity to grow
Apply today to grow your career with a forward-thinking employer committed to equal opportunity.
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
This is a brilliant opportunity to join a thriving, high-integrity healthcare solutions provider with a reputation for excellence in employer-funded benefits. They partner with top-tier brokers to deliver tailored, value-driven healthcare strategies for small and mid-market businesses. With client satisfaction at the core of their culture, you’ll be supported to build enduring relationships and shape impactful benefit solutions that truly make a difference.
The Client Relationship Manager will lead the retention and growth of a dedicated portfolio of employer accounts, supporting brokers to deliver world-class client service and drive strategic renewals. You’ll have the autonomy to manage key client journeys, with support from a collaborative, cross-functional internal team.
Role Highlights The Client Relationship Manager will:
– Retain and grow a portfolio of employer clients via strategic broker partnerships
– Lead open enrolment and renewal meetings, educating stakeholders on healthcare solutions
– Build consultative relationships with brokers to support year-round client satisfaction
– Deliver timely, accurate renewal proposals and benefit summaries
– Cross-sell additional solutions to maximise account value and long-term engagement
You Will Need The Client Relationship Manager will bring:
– Proven success in retaining and growing a client book within insurance or health benefits
– Outstanding presentation skills and confidence speaking to both brokers and employees
– Familiarity with broker and carrier dynamics in the health insurance space
– Proficiency in Microsoft tools and CRM platforms such as Salesforce
– (Bonus) Spanish fluency and a health insurance licence (or willingness to obtain within 6 months)
Why You’ll Love It – Competitive package: £55,000 – £65,000 base + bonus
– Fully remote setup with flexible travel and autonomy
– Fast-paced, high-impact environment with real client visibility
– Access to cross-functional support across Operations, Tech, Finance & Underwriting
– Clear metrics, strong leadership, and plenty of opportunity to grow
Apply today to grow your career with a forward-thinking employer committed to equal opportunity.
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
