Account Manager - United States (remote - ideally EST OR CST)
$60-$70k base plus bonus/commission and excellent benefits package
A mission-driven, rapidly scaling SaaS company is transforming how organizations protect employees who work alone or in high-risk settings. Their innovative safety platform connects thousands of workers worldwide, giving employers real-time visibility and peace of mind. If you’re ready to combine strategic partnership building with purpose-led impact, this could be your next big move.
Your primary focus will be to manage and grow relationships with their existing customers. You will serve as a trusted advisor and the main point of contact for your portfolio of clients, ensuring their satisfaction, retention, and expansion with the companies services. This role is perfect for someone who loves building relationships, solving problems, and delivering value in a technology-driven environment.
What will you be doing?
What skills do you need?
Apply now to take your career to the next level with a pioneering company.
We are committed to promoting equality of opportunity for all employees and job applicants. We strive to create and maintain a workplace where everyone can use their skills, free from discrimination or harassment, and where all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
$60-$70k base plus bonus/commission and excellent benefits package
A mission-driven, rapidly scaling SaaS company is transforming how organizations protect employees who work alone or in high-risk settings. Their innovative safety platform connects thousands of workers worldwide, giving employers real-time visibility and peace of mind. If you’re ready to combine strategic partnership building with purpose-led impact, this could be your next big move.
Your primary focus will be to manage and grow relationships with their existing customers. You will serve as a trusted advisor and the main point of contact for your portfolio of clients, ensuring their satisfaction, retention, and expansion with the companies services. This role is perfect for someone who loves building relationships, solving problems, and delivering value in a technology-driven environment.
What will you be doing?
- Customer Relationship Management - Serve as the main point of contact for assigned accounts, building long-term relationships and trust with key stakeholders
- Onboarding & Training - Support new clients through the onboarding process, ensuring they understand how to get the most value from the platform
- Client Retention & Satisfaction - Proactively engage with clients to ensure ongoing satisfaction and usage, addressing issues before they become problems
- Upsell & Expansion Opportunities - Identify opportunities to expand usage, add features, or upgrade plans based on client needs and usage patterns
- Renewals & Contract Management - Lead the renewal process for your accounts, ensuring smooth transitions and minimal churn
What skills do you need?
- 2+ years of experience in account management, customer success, or sales - ideally within SaaS or tech
- Strong communication and interpersonal skills with a passion for helping customers succeed
- A proactive and solution-oriented approach to managing client needs
- Comfortable managing multiple accounts and priorities in a remote environment
- Experience with CRM platforms like HubSpot, Salesforce, or similar
Apply now to take your career to the next level with a pioneering company.
We are committed to promoting equality of opportunity for all employees and job applicants. We strive to create and maintain a workplace where everyone can use their skills, free from discrimination or harassment, and where all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
