• CRM Manager
• £350/day (Inside IR35)
• London | Hybrid 2–3 days
• D2C/retail/wellness
We’re working with a mission-led DTC brand known for its innovative campaigns and genuine customer connection. As the team scales, they’re doubling down on CRM as a growth engine and need a sharp, commercially driven CRM Manager to lead the charge. With a loyal customer base and a standout product story, this is a high-impact opportunity to shape strategy and drive measurable results across retention and revenue.
The CRM Manager will take full ownership of email marketing performance, crafting high-converting campaigns and leading CRM strategy from planning to execution.
Role Highlights
– Write clear, persuasive email copy aligned with brand tone
– Build and manage a data-led email calendar tied to business goals
– Own end-to-end CRM delivery and optimisation
– Brief design teams to create high-performing visuals
– Apply best practice and bold testing to drive conversions
You Will Need
– Expert-level Klaviyo user, including flows, campaigns and segmentation
– Proven CRM experience in a DTC brand with commercial results
– Exceptional email copywriting skills with a strategic mindset
– Comfortable managing CRM operations day-to-day
– Confident briefing creatives and collaborating cross-functionally
Why You’ll Love It
– High-impact, visible role in a scaling team
– Flexible hybrid model for balance and focus
– Freedom to test, learn and innovate
– Work with a product and brand that customers genuinely love
– Great culture with smart, creative teammates
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
• £350/day (Inside IR35)
• London | Hybrid 2–3 days
• D2C/retail/wellness
We’re working with a mission-led DTC brand known for its innovative campaigns and genuine customer connection. As the team scales, they’re doubling down on CRM as a growth engine and need a sharp, commercially driven CRM Manager to lead the charge. With a loyal customer base and a standout product story, this is a high-impact opportunity to shape strategy and drive measurable results across retention and revenue.
The CRM Manager will take full ownership of email marketing performance, crafting high-converting campaigns and leading CRM strategy from planning to execution.
Role Highlights
– Write clear, persuasive email copy aligned with brand tone
– Build and manage a data-led email calendar tied to business goals
– Own end-to-end CRM delivery and optimisation
– Brief design teams to create high-performing visuals
– Apply best practice and bold testing to drive conversions
You Will Need
– Expert-level Klaviyo user, including flows, campaigns and segmentation
– Proven CRM experience in a DTC brand with commercial results
– Exceptional email copywriting skills with a strategic mindset
– Comfortable managing CRM operations day-to-day
– Confident briefing creatives and collaborating cross-functionally
Why You’ll Love It
– High-impact, visible role in a scaling team
– Flexible hybrid model for balance and focus
– Freedom to test, learn and innovate
– Work with a product and brand that customers genuinely love
– Great culture with smart, creative teammates
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
