• Head of Customer Marketing
• £90,000–£110,000 + Bonus
• Remote | must be within 1 hour of London
We are working with a rapidly growing SaaS business that is transforming how healthcare-focused organisations engage with technology across international markets. Due to continued expansion across the UK, Australia, New Zealand and Canada, our client is investing heavily in customer growth, retention and long-term loyalty. This is a high-impact leadership opportunity for a commercially minded customer marketing specialist who enjoys building scalable programmes, leading high-performing teams and influencing strategic growth outcomes within a fast-evolving international environment.
The Head of Customer Marketing will shape and lead the full customer engagement strategy, ensuring customers adopt products faster, achieve measurable value and remain highly engaged throughout the lifecycle. You’ll work closely with senior stakeholders across Product, Sales and Customer Success to turn customer marketing into a measurable commercial growth function.
Role Highlights
– Lead customer lifecycle, retention and advocacy strategies across international markets
– Develop scalable programmes that improve adoption, engagement and expansion revenue
– Partner cross-functionally with Product, Sales and Customer Success leadership teams
– Drive community-building initiatives that strengthen loyalty and customer relationships
– Lead and mentor a high-performing customer marketing team focused on measurable outcomes
You Will Need
– Proven experience leading customer or lifecycle marketing within B2B SaaS
– Strong commercial understanding of retention, growth and expansion metrics
– Experience building customer engagement programmes at scale
– Confident stakeholder management skills across senior leadership teams
– Ability to balance strategic leadership with hands-on execution when required
Why You’ll Love It
– Fully remote working model with international collaboration opportunities
– Senior leadership role with direct influence on commercial growth strategy
– Opportunity to shape and scale a global customer marketing function
– High visibility across multiple business functions and leadership teams
– Competitive salary, bonus structure and long-term progression opportunities
This is an outstanding opportunity for a commercially focused Head of Customer Marketing to influence customer growth strategy within a scaling international SaaS business. Apply today to grow your career with a forward-thinking employer committed to equal opportunity.
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
• £90,000–£110,000 + Bonus
• Remote | must be within 1 hour of London
We are working with a rapidly growing SaaS business that is transforming how healthcare-focused organisations engage with technology across international markets. Due to continued expansion across the UK, Australia, New Zealand and Canada, our client is investing heavily in customer growth, retention and long-term loyalty. This is a high-impact leadership opportunity for a commercially minded customer marketing specialist who enjoys building scalable programmes, leading high-performing teams and influencing strategic growth outcomes within a fast-evolving international environment.
The Head of Customer Marketing will shape and lead the full customer engagement strategy, ensuring customers adopt products faster, achieve measurable value and remain highly engaged throughout the lifecycle. You’ll work closely with senior stakeholders across Product, Sales and Customer Success to turn customer marketing into a measurable commercial growth function.
Role Highlights
– Lead customer lifecycle, retention and advocacy strategies across international markets
– Develop scalable programmes that improve adoption, engagement and expansion revenue
– Partner cross-functionally with Product, Sales and Customer Success leadership teams
– Drive community-building initiatives that strengthen loyalty and customer relationships
– Lead and mentor a high-performing customer marketing team focused on measurable outcomes
You Will Need
– Proven experience leading customer or lifecycle marketing within B2B SaaS
– Strong commercial understanding of retention, growth and expansion metrics
– Experience building customer engagement programmes at scale
– Confident stakeholder management skills across senior leadership teams
– Ability to balance strategic leadership with hands-on execution when required
Why You’ll Love It
– Fully remote working model with international collaboration opportunities
– Senior leadership role with direct influence on commercial growth strategy
– Opportunity to shape and scale a global customer marketing function
– High visibility across multiple business functions and leadership teams
– Competitive salary, bonus structure and long-term progression opportunities
This is an outstanding opportunity for a commercially focused Head of Customer Marketing to influence customer growth strategy within a scaling international SaaS business. Apply today to grow your career with a forward-thinking employer committed to equal opportunity.
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
