Social and Community Executive - £30,000–£35,000 per annum + Benefits - Fully remote | Occasional travel to London - Permanent - B2C Insurance
Please note: To be considered for this opportunity, you must have the full right to work in the UK and currently be based in the United Kingdom. You must also have a portfolio of work attached to your CV.
Are you passionate about social media, community engagement and creating content that genuinely connects with people? Our client is a growing UK business with a purpose-led approach, focused on building meaningful relationships with its customers. With ambitious growth plans, this is an opportunity to shape how a recognised consumer brand communicates online, turning everyday interactions into positive experiences. You’ll join a marketing function where creativity, customer insight and measurable results all matter, with the freedom to bring fresh ideas to the table and help strengthen an engaged online community.
The Social and Community Executive will manage day-to-day social media activity, nurture customer relationships across digital channels and help protect and enhance the brand’s online reputation. Combining creative content production with community management and performance analysis, you’ll play a key role in ensuring every interaction feels helpful, consistent and on-brand.
Role Highlights
You Will Need
Why You’ll Love It
You’ll also have the opportunity to develop your digital marketing expertise, build your understanding of customer sentiment and see the tangible impact of your ideas on audience engagement and brand reputation.
Ready to make your mark? Apply today to take the next step in your social media career with an employer committed to equal opportunity. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments throughout the recruitment process.
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
Please note: To be considered for this opportunity, you must have the full right to work in the UK and currently be based in the United Kingdom. You must also have a portfolio of work attached to your CV.
Are you passionate about social media, community engagement and creating content that genuinely connects with people? Our client is a growing UK business with a purpose-led approach, focused on building meaningful relationships with its customers. With ambitious growth plans, this is an opportunity to shape how a recognised consumer brand communicates online, turning everyday interactions into positive experiences. You’ll join a marketing function where creativity, customer insight and measurable results all matter, with the freedom to bring fresh ideas to the table and help strengthen an engaged online community.
The Social and Community Executive will manage day-to-day social media activity, nurture customer relationships across digital channels and help protect and enhance the brand’s online reputation. Combining creative content production with community management and performance analysis, you’ll play a key role in ensuring every interaction feels helpful, consistent and on-brand.
Role Highlights
- Plan and deliver engaging organic content across Facebook, Instagram and LinkedIn, keeping publishing schedules accurate and consistent.
- Create compelling copy for different audiences, collaborating with internal colleagues, designers, content creators and external partners to bring ideas to life.
- Manage community conversations across social platforms and public forums, responding thoughtfully and escalating sensitive issues when needed.
- Oversee online review profiles, maintain response standards and use customer feedback to identify recurring themes and opportunities to improve the experience.
- Publish website content, coordinate freelance contributions and track performance to inform smarter content decisions.
You Will Need
- Practical experience managing organic social media content and engaging with online audiences.
- Excellent writing skills, creative thinking and the ability to adapt your tone to different platforms and situations.
- Sound judgement when handling complaints, sensitive conversations and potential reputational risks.
- Confidence interpreting analytics, review data and audience feedback to recommend improvements.
- Strong organisation, attention to detail and a genuine interest in pets and the people who care for them.
Why You’ll Love It
- £30,000–£35,000 salary, offering a clear financial foundation for your next career move.
- Fully remote working, with a contribution towards setting up your home workspace.
- 28 days of annual leave, giving you time to recharge and enjoy life outside work.
- Private health insurance to support your wellbeing.
- Company retreats and social events, creating opportunities to connect with colleagues beyond your day-to-day work.
You’ll also have the opportunity to develop your digital marketing expertise, build your understanding of customer sentiment and see the tangible impact of your ideas on audience engagement and brand reputation.
Ready to make your mark? Apply today to take the next step in your social media career with an employer committed to equal opportunity. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments throughout the recruitment process.
We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.
