Our specialist recruitment consultants are long-term talent partners of sustainable online grocer, Abel & Cole. Having worked with them since 2021, we have sourced talent across multiple teams, including marketing, performance and data.
Most recently, data analytics recruiter, Tommaso Lucentini, has supported the brand in the search for a Junior Customer Insight Analyst.
Established in 1988, Abel & Cole pioneered a fresh, sustainable approach to organic food delivery. Their dedicated team focuses on sourcing high-quality, ethically produced groceries. By championing organic farming and reducing unnecessary packaging, Abel & Cole makes it simple for customers to enjoy planet-friendly, weekly shopping.
In this digital world, Abel & Cole are always looking to improve their customer experience. As a result, they were looking to expand their customer insights team to improve their understanding of customer behaviour. Having had an excellent recruitment experience with our consultants in the past, the team knew they could rely on 3Search for talent support.
This fast-growing direct-to-consumer brand was taking a renewed focus on customer retention. Needing to invest in the growth of their customer insight team, they were looking for specialist recruitment support to guide them through this phase.
When Abel & Cole’s Head of Customer Insight was looking to grow their team, they knew they could rely on our specialist data recruitment consultants. The data team wanted to improve their understanding of customer behaviour, customer lifetime value, marketing insights and market analysis. To achieve this, they needed an analytical profile with great communications skills and experience working with similar challenges.
Tommaso worked closely with the Head of Customer Insight to quickly source an excellent candidate for the team. As Tommaso is ingrained in the industry, he was able to quickly find an excellent candidate from an unexpected background.
The successful candidate had a background in marketing with a desire to transition into data. This meant that they had the right mix of experience and knowledge that Abel & Cole were looking for. Having found this candidate early on, the entire recruitment process only lasted a few weeks.
The successful candidate is enjoying their new role as Abel & Cole's Junior Customer Insight Analyst and making a big difference to the business already.
I am extremely pleased by the swift turnaround demonstrated by 3Search. Tommaso's dedication to finding the right candidates for us was truly remarkable. Their market insights and personalised approach ensured a seamless hiring process. We're excited to have this talented individual on board as she has already positively impacted our customer insights work in her first few months in the role.Polly Fromant Head of Customer Insight & Planning
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