We began working with Big Bus Tours, the world’s largest operator of open-top sightseeing tours, in 2023. Our specialist contract recruitment consultants have supported the business with their fast-paced, thoughtful growth as they’ve hired Content and CRM roles.
Founded in 1991, Big Bus Tours operate in over 25 cities across the globe. As a dynamic travel and tourism brand that is continuing to grow, its marketing function must grow with it.
They often create new vacancies, leveraging fixed-term contracts to support high seasonal demand. As a result, they have built a strong relationship with our specialist contract recruiters to quickly deliver strong candidates.
The challenge for Big Bus Tours has been finding marketing professionals who can join quickly, adapt fast, and deliver immediate impact. With the business operating at speed, availability and agility were critical.
Although it’s true thathiring quickly was important to brand growth, they also wanted to hire consciously. Their main challenge was around time management and prioritising hires. That's where our recruitment consultants came in.
Specialist contract recruiter, Taylor Nash, partnered closely with Big Bus Tours’ marketing leadership to design a recruitment approach that balanced speed with precision.
Our team provided:
A major advantage in this partnership has been Big Bus Tours’ open-minded approach to hiring, prioritising personality and potential over direct industry experience. This flexibility allowed us to reach a broader, higher-quality talent pool and introduce candidates who could grow with the business.
Weekly communication, market feedback, and consultative advice ensured alignment throughout each hire, while our transparent process helped the team move quickly without sacrificing quality.
To date, we’ve helped Big Bus Tours make three key hires across digital, content, and CRM:
Each hire has integrated seamlessly into the team and made a strong contribution to performance and customer engagement.
Over the last few years, we have partnered with 3Search on ecommerce hires across Digital, Content and CRM in both perm and contract vacancies. The team have always worked quickly and efficiently, providing top talent that fit well with our business values and ambitions. We value the partnership with 3Search and will continue to use them for marketing hiring in the future.Hugo Harding Vice President Ecommerce and CRM
Candidate Thought Count: 1
My experience with this recruitment company has been amazing. I was able to land a job with Taylor, who helped me so much with interview prep and kept me informed at every stage. Her communication was brilliant, and she made the whole process smooth and stress-free.Content Executive
