When Citywide Financial Partners, a long-standing financial advisory firm, needed to appoint their first senior marketer, our recruiters delivered a consultative search process. As their first hire, Jaemien Serrano helped the team shape the job description and interview before searching the market for the ideal hire.
Citywide Financial Partners is an established financial advisory firm offering tailored, independent advice to families, retirees and professionals.
With growth plans in place, they recognised the need to expand their current client portfolio. Consequently, they needed to onboard a marketing leader who could shape strategy, elevate brand presence, and drive client engagement.
The business had never hired a senior marketer before. As a small, founder-led organisation, they needed guidance not just on sourcing candidates, but on what the role should look like.
They needed a Head of Marketing who could combine strategic thinking with hands-on delivery. Due to the nature of the industry, it was also crucial they were financially literate - someone confident in communicating the value of the business to current and future customers.
Specialist financial services marketing recruiter, Jaemien Serrano, partnered closely with Citywide, taking a consultative approach from day one. She:
The search was designed to give the hiring team confidence in their decision-making.
The process concluded with the appointment of an excellent Head of Marketing. This hire will play a pivotal role in defining Citywide’s market positioning and supporting their long-term growth plans.
Jaemien was superb in guiding us the whole way. It was a real partnership approach. Her work was immaculate, she is extremely personable and helpful. A pleasure to work with as well as efficient and also she was very happy to suggest alternative steps or thoughts in our process. Thank you.Julia Harris Operations Manager
Candidate Thought Count: 1
From the first conversation with Jaemien Serrano, I knew it would be different. Jaemien is a true professional—knowledgeable with marketing as a discipline—as well as genuinely caring, pursuing the best for her clients and candidates. In an ocean of auto-replies and faceless communications, she has provided a personal, elevated experience, working collaboratively throughout as a supportive wingwoman. I can highly recommend 3Search and Jaemien—thank you!Head of Marketing
