Hiring a Global Head of Internal Communications & Engagement during a period of rapid change

We first began working with Boldyn Networks, one of the largest neutral host providers in the world, in 2023 as they were expanding their marketing and communications capability. Thanks to the excellent work of our recruiters, we have since built an ongoing relationship with the business. 

Most recently, our specialist communications recruitment team has placed a Group Head of Internal Engagement. 

Hiring a Global Head of Internal Communications & Engagement during a period of rapid change

The story of Boldyn Networks

Boldyn Networks is one of the largest neutral host providers in the world. Their extensive experience in deploying shared communications infrastructure spans the US, UK, France, Ireland, Spain, Finland, Italy, Germany and Hong Kong. 

The business has doubled in size within a short period of time following several acquisitions. With the organisation growing quickly and teams spread across multiple regions, leadership recognised an urgent need to strengthen internal communications and employee engagement to maintain culture, alignment, and trust. 

Challenge: Building an internal communications function after a period of rapid global expansion

Boldyn Networks needed a Global Head of Internal Communications & Engagement who could: 

  • Operate confidently in a fast-paced, constantly changing environment 
  • Communicate complex transformation clearly and consistently 
  • Bring new ideas and innovative thinking to employee engagement 
  • Influence senior leaders and work effectively across multiple business areas

The role needed to remain fully confidential, meaning the business could not run any public hiring activity. A discreet and highly targeted search was essential, which is where our recruitment consultants came in. 

Solution: A confidential, insight-led search shaped with C-suite collaboration

Our team had already built a trusted relationship with the CMO at Boldyn Networks through previous work. This had given us deep insight into the culture, expectations, and stakeholder landscape. 

For this search, we: 

  • Supported the business in defining the brief and success profile 
  • Delivered salary benchmarking and interview process guidance 
  • Ran a fully confidential headhunt, targeting senior internal comms leaders with proven experience in dynamic, high-growth environments 
  • Managed a multi-stakeholder hiring process involving three C-suite executives 
  • Calibrated regularly to ensure all stakeholders were aligned on expectations

Weekly update calls ensured complete transparency, open feedback loops, and the ability to rapidly refine the search when needed. We met every candidate before submission to assess both skill set and cultural fit — a critical part of the search given the pace of change within Boldyn. 

Result: A high-calibre appointment who strengthens leadership and internal engagement

The search concluded with the successful appointment of a Global Head of Internal Communications & Engagement, who impressed multiple senior leaders and demonstrated the ability to add value across the organisation. 

The hire gives Boldyn Networks: 

  • A strategic leader to unify internal messaging 
  • Strong expertise to support cultural integration post-acquisition 
  • A trusted partner to the CMO and wider executive team 
  • The capability to elevate employee engagement across a rapidly evolving global workforce

The success of this appointment has reinforced our partnership with Boldyn Networks as they continue to scale. 

Candidate Thought Count: 1