We began working with Helping Hands Home Care, live-in care providers, when we were introduced through their private equity backer, Livingbridge.
Over the years, we have supported Helping Hands through a period of significant growth and organisational change. Our specialist recruitment team has placed multiple sales and marketing roles that have strengthened their commercial capability and supported their long-term growth goals.
Operating since 1989, Helping Hands Home Care is one of the UK’s leading providers of domiciliary care. With a national network of branches and a mission to improve the lives of families through compassionate, personalised support.
As the business continued to scale, they recognised the importance of building a modern, commercially driven sales and marketing function that could drive visibility, customer engagement, and operational efficiency.
The challenge was multi-layered. Their headquarters in Alcester made talent attraction complex. Plus, with their internal talent team incredibly busy with branch, care worker and head office hires, the business chose to engage our specialist recruiters to support this crucial expansion.
Since 2023, we have supported Helping Hands with hires across a range of critical disciplines, including:
These roles addressed a variety of key business needs. Helping Hands needed a recruitment partner who understood the nuances of each role, their head office location, and the level of commercial sophistication required as the business scaled.
Thanks to our team of truly specialised recruiters, we built a tailored approach around each brief:
Across every brief, our focus remained on delivering high-quality candidates who could not only perform in the role but also bring the pace, adaptability and commercial mindset the organisation was striving for.
The hires we’ve delivered — both interim and permanent — have strengthened the digital, regional marketing, sales and customer experience functions.
3Search have placed several candidates into the sales and marketing team, including our Customer Director, Head of Sales, Branch Marketing roles and Digital Marketing vacancies — interim and permanent. We have had a fantastic experience with all the consultants we’ve worked with. They take pride in detailed briefing, positively challenge our thinking, and work quickly and efficiently to help us understand market dynamics. They are always on hand to share valuable insights that guide our recruitment decisions. They really stand out from the crowd, and this makes them our recruiter of choice for marketing vacancies. I’d happily recommend working with them.
Candidate Thought Count: 1
It’s been an absolute pleasure working with Sarah at 3Search. She was proactive, thorough, and incredibly supportive throughout the process — from providing a clear and insightful brief on the role and client’s needs to ensuring I had everything I needed to perform at my best. It’s rare to find someone so genuinely invested in your success — thank you, Sarah.Tamara Strauss Marketing Consultant
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