We began working with Level Financial Technology, an early-stage FinTech start-up, in 2023. Our specialist financial services marketing recruiters supported the business through an important period of change, as they refined their product and commercial strategy. To achieve their growth plans, we worked closely with the business to find a Partnerships Manager.
Level was founded in 2020 with a mission of helping workers borrow less and save more. The business builds innovative tools by combining the newest technology with the power of payroll, like On-Demand Pay and Payroll Savings. Their tools are already helping hundreds of thousands of workers each week.
When they made a strategic pivot three years into their growth journey, they recognised the need to strengthen their commercial function. As a lean team with ambitious goals, hiring the right Partnerships Manager was critical to driving growth and building the foundations for long-term success.
The challenge was complex. As a lean start-up it was crucial that Level brought on the right hire to bolster their partnerships function, so the specification was high. However, they needed some support in understanding which skill set would help them achieve their goals.
Also, as a young brand, they didn’t have strong recognition in the market at the time. They needed support from a specialist recruitment agency to flesh out the role and sell the opportunity to candidates. That's where Jaemien Serrano came in.
Specialist financial services marketing recruiter, Jaemien Serrano, partnered closely with Level’s leadership team to help define what “good” looked like. She invested time upfront to understand the business, its culture, and what the partnerships team needed to achieve.
Through an iterative and consultative process, we:
This hands-on approach allowed us to deliver a high-quality shortlist quickly, saving the team valuable time and helping them focus on the best-fit candidates.
We successfully placed a Partnerships Manager who has quickly become a key player within the business, building strong partnerships and contributing directly to Level’s growth.
The new hire has made a tangible impact, exceeding expectations and delivering measurable results across commercial partnerships.
As a lean fintech startup, hiring the right people is crucial. We needed a Partnerships Manager to drive commercial growth, and Jaemien at 3Search delivered. She took the time to understand our business, culture, and what we really needed. The candidate she placed is already making a real impact. Their consultative approach, deep understanding of startups, and high-quality candidates make them a trusted recruitment partner.Archie Heaton Head of Commercial
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