Our partnership with LYMA began in 2025, following the appointment of a new Chief Commercial Officer. As LYMA was entering its next phase of growth, the team needed to engage senior ecommerce leaders to build a high-performing function.
Our specialist ecommerce recruitment consultants partnered closely with the business to place two critical hires – a Head of Ecommerce and a Senior Ecommerce Manager.
LYMA is a fast-scaling, multi-award-winning luxury health and wellness brand. They combine science-led innovation with a premium consumer experience, delivering a holistic approach to health and wellness.
As the business grew, the leadership team identified ecommerce as a key driver of future performance. Having identified the need for ecommerce leaders, they needed a specialist recruiter to support their growth. That's where we came in.
The initial brief was for a Head of Ecommerce, a new role created to own ecommerce and the website end-to-end. The successful candidate needed to bring strategic oversight while remaining close to execution, operating effectively in a scale-up environment.
As a scaling brand, LYMA recognised the merit of working with a specialist ecommerce recruiter in order to attract talent from outside of their immediate network. They chose to work with 3Search for their recruitment needs, thanks to our deep presence in the market.
The hiring team also relied on our team’s expert knowledge to deliver, as the role went through several iterations. Our specialist recruiters worked closely with the team to refine the seniority level based on insights from the interview process.
Laura McManus was best equipped to support this search, leveraging her deep expertise and expansive network to find the right talent for the role. She ran an exclusive search, delivering:
She has since hired into the successful candidate’s team, delivering an Ecommerce Manager search in a similar fashion:
In both cases, the client was genuinely spoilt for choice.
LYMA successfully appointed Melissa Patel as Head of Ecommerce, a hire who impressed throughout the interview process and brought the experience and leadership the business needed.
The subsequent hire of an Ecommerce Manager further strengthened the team, providing additional executional capability and setting the function up for long-term success.
Together, these hires have laid the foundations for LYMA’s next phase of ecommerce growth.
Laura and the 3Search team were amazing with my recent search. The role went through a few iterations where we changed the levelling as an outcome of the interview process, and the team were incredibly helpful at adapting and supporting us in aligning on what the business really needed. In the end, we had multiple candidates who would have excelled, and making the final decision was hugely difficult — a great problem to have. I can’t thank Laura and Adrian enough for their support and expertise on what was a really important hire for us.
Candidate Thought Count: 1
I had a fantastic experience with Laura from start to finish. She was incredibly supportive — from interview preparation, to regular check-ins, to helping negotiate my contract and even supporting me through handing in my notice. She was always approachable, easy to contact, and made the whole process feel stress-free. I’d highly recommend connecting with Laura if you’re exploring your next role.Head of Ecommerce
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