Our partnership with premium fragrance brand, Miller Harris, began in 2025, although the relationship was already well established as the team had previously worked closely with the CCO in another business. This meant that when Miller Harris faced an urgent ecommerce gap during a critical trading period, they knew they could rely on us to deliver a fast, reliable solution.
Founded in 2000, Miller Harris is a British fragrance house, embodying a modern and unconventional artistic spirit. Over the years, the business has built a strong digital presence and a seasonal ecommerce trading cycle. As the business approached peak season in 2025, they faced a significant challenge within their ecommerce team.
With the Head of Ecommerce due to go on maternity leave, there was a real risk that the website - a critical revenue channel - would be left unsupported during the busiest period of the year.
The decision was made to hire a Senior Ecommerce Manager who could take full responsibility for the website, trading performance and digital execution.
The brief required someone who could:
Speed, experience and reliability were non-negotiable.
Given the urgency, Miller Harris partnered with 3Search on an exclusive basis. Specialist ecommerce recruiter, Laura McManus, held a detailed briefing call with the CCO, agreed clear interview timelines from the outset, and maintained close communication throughout the process.
The process delivered:
Alongside delivery, we provided:
The speed of the process ensured the successful candidate could overlap with the outgoing Head of Ecommerce before their maternity leave began.
Miller Harris successfully appointed a Senior Ecommerce Manager with a strong fragrance background and broad experience across ecommerce and digital marketing.
The hire ensured:
Both the hiring manager and successful candidate were delighted with the outcome, and the business is now well positioned to hit its commercial goals during its most important trading period.
Thank you for your work on this hire. Everything has been seamless when I really needed it to be, and you’ve been brilliant. It’s a great result for everyone.
Candidate Thought Count: 1
Super grateful to Laura who helped me secure my latest role — she has been a joy to work with from start to end. Her compassionate and personable approach was particularly appreciated; coaching through the process, quick on communication, and cheerleading me on! I’d definitely go to Laura again in future. She’s an asset to the 3Search team.Senior Ecommerce Manager
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