What is the future of CRM?

Fabio Can Alesi is excited to invite you to this evening seminar event exploring the future of CRM. A new emphasis has been placed on customer marketing in recent years. It's undeniable that CRM has transitioned from a cost-centre to a key driver of profit for a wide range of organisations. 

At this event, we'll be exploring how we expect the function to continue to develop. This is a great opportunity to come together as a community and share ideas. Attendees will hear from our expert panellists on the subject, including:

• Faye Dineen, Managing Director & Co-founder of Ingage
• Antony Lea, Global CRM Director at Viator

Together, they'll be covering the following topics:

• Trends for 2025 and beyond
• The role CRM plays in the marketing strategy and how to communicate its importance
• What best-in-class customer marketing looks like

If you have any more burning questions you'd like answering, reach out to Fabio at fabio@3search.co.uk.

Where: 3Search offices, 5th Floor, 7 Soho Square, W1D 3QB

When: Wednesday, 23rd April 2025, 17:00 - 20:00pm