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Solution Engineer

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Solutions Engineer job description

This page reveals key information about the Solutions Engineer job title - from core responsibilities through to salary information.

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What does a Solution Engineer do?

Part of the sales team, Solutions Engineers recognise and action opportunities to improve client's use of your product or service.

This client-facing role bridges the gap between the technical and sales teams. They ensure that clients understand each solution your product offers and spots any sales opportunities. Ultimately, their main aim is to ensure that all technology solutions meet client expectations and solve their challenges.

Key responsibilities

While the role might look different in each organisation, the core responsibilities stay the same. The average day for a Solutions Engineer might include:

  • Creating solutions strategies: Understand the product inside-out to create impactful solutions to client's problems. 
  • Communicating regularly with customers: Act as a trusted advisor for clients, presenting opportunities to add value to their business. 
  • Understanding pain points: Ask probing questions to understand potential pain points and showcase the solutions you offer.
  • Leading product demonstrations and presentations: Effortlessly present your product to audiences and lead training sessions.
  • Working across teams: Collaborate with the commercial, product and marketing teams, sharing insight and ideas with each other.


Skills and requirements

The skills you need to be a Solutions Engineer are:

  • Strong technical expertise, including an understanding of AI and machine learning
  • Prior experience in a technical sales role, with a strong track record in delivering excellent sales processes
  • Excellent communications skills, with the ability to simplify technical solutions
  • The ability to engage clients and captivate audiences
  • You might have a degree in computer science. You will have a robust knowledge of technology.

Average Solutions Engineer salary

The average base salary for a Solutions Engineer in the UK ranges between £70,000 - £120,000. 

Pay varies based on experience, industry and location. For a clearer understanding of the package you should offer, get in touch with our team.

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Career path & progression

Solution Engineers play a crucial role in technology and software businesses of all shapes and sizes. As a result, there are a variety of types of Engineers. For instance, you might become a Pre-Sales, Post-Sales or Industry-Specific Solution Engineer.

When ready to progress their career, sales professionals might choose the following roles.

With enough experience as an Engineer, you can progress up to the Architect level (sometimes referred to as Senior Solution Engineer or Solution Lead). In this role, you will align the solution strategy with company objectives, leveraging insight from customers to implement business-wide improvements.

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Ready to hire a Solution Engineer? Get in touch to see how we can help!

Matt Demain Director

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